1. Global Commitment
Luminessence operates globally from Aotearoa New Zealand. We are committed to protecting your privacy under the New Zealand Privacy Act 2020, the EU General Data Protection Regulation (GDPR), and the UK Data Protection Act.
2. Data We Collect & Lawful Basis
We collect and process data only where we have a lawful basis:
- Contractual Necessity: Identity and billing data (name, email) required to provide your account and Wayfinder framework access.
- Consent: Information you voluntarily provide during somatic practices or meditations.
- Legitimate Interests: Analytics on how you use the platform to inform and improve our resource development and marketing approaches.
3. International Data Transfers
By using Luminessence, you acknowledge that your data may be transferred to and processed in New Zealand or other secure cloud-hosting locations worldwide. We ensure all transfers satisfy "Adequacy" requirements or use Standard Contractual Clauses to protect your information.
4. Your Global Rights
Regardless of your location, you have the following rights:
- Right to Access & Portability: Request a copy of your data in a machine-readable format.
- Right to Erasure ("Right to be Forgotten"): Request the permanent deletion of your account and all associated reflections.
- Right to Withdraw Consent: Opt-out of marketing or data processing at any time. To exercise these rights, contact our Data Protection Officer at [email protected]
5. Data Retention
We retain your information only as long as your account is active or as needed to provide you with services. If you remain inactive for over 24 months, we may anonymize or delete your data.